Contact Us

At Cycling Supreme, we are dedicated to providing high-quality cycling apparel and outstanding customer service. Whether you need help with an order, have a question about our products, or need assistance with sizing, we’re here to help!

How to Reach Us

📧 Email Support

For any inquiries, please email us at info@cyclingsupreme.com.
We strive to respond to all emails within 24-48 hours, excluding weekends and holidays.

📞 Phone Support (if applicable)

Customer service hotline: +972 058 672 0917
Available Monday – Sunday: 9:00 AM – 6:00 PM (GMT+2)

🏢 Business Address

5605 Wolseley

Montreal, QC

H4W-2L4

Customer Support Hours

We are available to assist you during the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM (GMT)
• Holidays: Responses may be delayed

Order & Shipping Inquiries

If you have questions about your order, please include:

• Order Number (found in your confirmation email)
• Your Full Name
• Email Address Used for Purchase
• Details of Your Inquiry

🚚 Tracking Your Order: Once your order is shipped, you will receive an email with tracking information. If you haven’t received it, please check your spam folder or contact us.

🌍 International Shipping: We ship to 27 countries, and shipping costs vary. For details, visit our Shipping Policy.

Returns & Exchanges

We do not offer refunds, except in cases where we have sent the wrong size or the wrong product. If you need to report an issue, please contact us within 7 days of receiving your order with:

• Your Order Number
• Photos of the Incorrect Product
• Description of the Issue

For more details, please review our Return Policy.

Sizing & Product Assistance

Not sure which size to order? Our detailed size charts are available on every product page. If you need further guidance, email us with your:

• Height & Weight
• Chest, Waist, and Hip Measurements
• Preferred Fit (Club Fit, Race Fit, or Aero Fit)

Our team will be happy to recommend the best size for you!

Wholesale & Bulk Orders

Interested in bulk purchasing or wholesale opportunities? Email us at info@cyclingsupreme.com with the subject “Wholesale Inquiry”, and we’ll provide you with details on pricing and availability.

Frequently Asked Questions (FAQs)

Before reaching out, check our About Us for quick answers to common questions about:
✅ Shipping & Delivery
✅ Payment Methods
✅ Returns & Exchanges
✅ Product Sizing & Materials

Connect With Us on Social Media

Follow us for the latest product updates, promotions, and cycling news:
🔹 Facebook
🔹 Instagram
🔹 Pinterest

📩 DM us on social media for quick questions—we’ll do our best to respond promptly!

Press & Media Inquiries

For media inquiries, collaborations, or sponsorship opportunities, please contact support@cyclingsupreme.com with “Media Inquiry” in the subject line.

Technical Support & Website Issues

If you experience any issues while browsing our website or placing an order, please contact us with:

• The device and browser you are using
• A screenshot or description of the issue

Our team will work to resolve the problem as quickly as possible.

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💙 We appreciate your support and look forward to helping you! Ride with confidence and style with Cycling Supreme! 🚴‍♂️✨